Returns and Refunds Policy

At ByHasanat, we are dedicated to providing you with meticulously crafted, custom-made bridal dresses designed to enhance your special day. We understand the significance of finding the perfect attire, and we take great care to ensure that our dresses are tailored to your unique measurements and preferences.

Quality Assurance and Custom-Made Excellence

Our team of skilled artisans meticulously crafts each dress, adhering to the highest standards of quality and design. We have implemented a comprehensive measurement process to guarantee that your dress fits flawlessly, reflecting our commitment to excellence.

Policy Overview

Due to the personalized nature of our nikkah/wedding dresses, we do not offer returns, refunds, or exchanges. Each dress is carefully tailored to your specific requirements, making it uniquely yours.

Your Satisfaction is our Priority

However, if you encounter any issues related to measurements or design faults, we are here to assist you promptly. If such an issue arises, please contact us immediately at support@byhasanat.co.uk We will assess the situation and, if necessary, offer a refund or provide you with a new dress, provided that the dress is unworn and in perfect condition.

Initiating a Refund or Replacement

To initiate a refund or replacement, please ensure the dress remains unworn and in its original, pristine condition. Your satisfaction matters deeply to us, and we appreciate your understanding of our policy.

If you have any concerns or require further assistance, do not hesitate to contact our customer support team support@byhasanat.co.uk We are here to address your inquiries promptly and professionally.

Thank you for choosing ByHasanat for your bridal attire needs.